Mobile Services For Dogs & Their Owners - Policy - Georgetown, DE
 -
 
 
 
Policy Agreement             
 
 
 
Every family will be asked to read and sign the policy agreement as follows:
 
I do hereby entrust my pet(s) to Emily Truitt of
Bark-N-Park Mobile Grooming for the purpose of grooming my pet(s).  I am aware that all due care will be taken with my pet(s) for the safety of my pet and the groomer.  I am aware that neglect of my pets coat can cause post grooming problems such as clipper/brush irritation.  If my pet is wiggly or doesn’t stay still during the grooming process accidents can happen such as nicks from clippers and scissors.  Though these events are uncommon.
 
Matted Coats
I am aware that if my pets coat is excessively matted my options are:
* If I want to save the coat, but not pay for de-matt charges, I will brush out the coat and can reschedule Emily to return at a later date to complete the groom.  However I will occur a $25.00 fuel fee, as fuel was used to come to my location.
*  I will let Emily brush out the coat if safe and possible at a fee of $10.00 per 15 minutes of de-matting in addition to the regular groom fee.
* My pet will receive a shave down and start over. 
 
Fleas/Ticks
If your pet has mass fleas it will significantly increase the groom time and the clean-up time following the groom.
Due to the added time and expense of removing fleas both from your pet and de-bugging the RV an additional $15.00 charge will be added to your groom fee. 
 
Aggressive / Stressed Pets
For the safety of your pet and the groomer I will not groom aggressive dogs.  If your dog becomes too aggressive or stressed while being groomed the groom will stop and the rate will be adjusted accordingly.
 
Photos/Pictures 
Photos and pictures may be taken of my pet for the purposes of advertising, the website, or education.
 
Cancellations
Appointments cancelled with less than 24 hours notice will incur a $25.00 cancelation fee.  This fee will be added to the next groom fee or billed to me.
 
NSF / Returned Checks
Returned checks will incur a $30.00 fee, after which service will be provided on a cash only basis.
 
As the petsowner / caregiver, I authorize Emily Truitt (Bark-N-Park Mobile Grooming) to perform scheduled grooming appointments while I am away from home or property.  In the case where a key is left or given to my home, Emily Truitt will not be held responsible for any damages or theft to my property.  I will sign an invoice/work order each time my pet is groomed as requested or I will leave a note with my signature authorizing grooming should I not be home.
 
I authorize Emily Truitt of Bark-N-Park Mobile Grooming to act as my agent in the event emergency veterinarian services are necessary and I am not available.  I agree to pay all costs of such emergency services.   I agree to hold Emily Truitt / Bark-N-Park Mobile Grooming harmless from damage, loss, or claims arising from any known or unknown preexisting condition of my pet(s). Any / all damages, loss or claims shall include but are not limited to death, injury, or shock.  Said pre-existing conditions shall not be limited to advanced age, extreme nervousness, illness, previous injury, and skin or coat conditions.
 
I have read, understand, and agree to the above terms as written in this agreement for the services of pet grooming through Bark-N-Park Mobile Grooming.
 
 
 
__________________________________________________________________________
Owner signature & date